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Privacy Policy

Untapped Supplement Privacy Policy

Last Updated: April 13, 2026

This Privacy Policy describes how Untapped Supplement collects, uses, and discloses your personal information when you visit or make a purchase from UntappedSupplement.com (the "Site") or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any part of the Site, you acknowledge that you have read and understand the collection, use, and disclosure of your information as described here.

1. PERSONAL INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site ("Device Information").

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit http://www.allaboutcookies.org.
  • Log Files: Track actions on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

Order Information

When you make or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number ("Order Information").

Account and Communications Information

If you create an account or contact us, we may collect your username, password, security questions, preferences, and the content of your communications with us.

"Personal Information" in this Privacy Policy refers collectively to Device Information, Order Information, Account Information, and Communications Information, as well as any inferences drawn from this data.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the personal information we collect for the following purposes:

  • Fulfilling Orders: Processing payments, arranging shipping, and providing order confirmations and invoices.
  • Providing and Improving the Site: Generating analytics about how customers browse and interact with the Site, assessing marketing campaigns, and improving site performance and user experience.
  • Marketing and Advertising: Sending promotional emails and showing you targeted online advertisements based on your activity and preferences, subject to your opt-out rights.
  • Security and Fraud Prevention: Screening orders for potential risk or fraud, authenticating accounts, and protecting the security of the Site.
  • Customer Communications: Responding to inquiries and providing customer support.
  • Legal Compliance: Complying with applicable laws, responding to valid legal process, and enforcing our terms and policies.

3. SHARING YOUR PERSONAL INFORMATION

We share your personal information with the following categories of third parties:

  • Shopify: We use Shopify to power our online store. See Shopify's privacy policy: https://www.shopify.com/legal/privacy.
  • Meta (Facebook/Instagram): We use the Meta Pixel and Meta Conversions API (via Popsixle) for browser-based and server-side conversion tracking to enable targeted advertising on Meta platforms. You may opt out at: https://www.facebook.com/settings/?tab=ads. See Meta's data policy: https://www.facebook.com/policy.php.
  • Google Analytics: We use Google Analytics to understand how customers use the Site. See Google's privacy policy: https://www.google.com/intl/en/policies/privacy. Opt out here: https://tools.google.com/dlpage/gaoptout.
  • Other Service Providers: We may share your information with vendors who assist us with payment processing, data analytics, cloud storage, fulfillment, and shipping, subject to confidentiality obligations.
  • Legal Requirements: We may share your information to comply with applicable laws, respond to a subpoena, search warrant, or other lawful request, or to otherwise protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information to third parties.

4. BEHAVIORAL ADVERTISING

We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting:

5. MARKETING COMMUNICATIONS

We may send you promotional emails about our products and services. You may opt out of receiving marketing emails at any time by clicking the unsubscribe link in any email we send, or by contacting us directly using the information in the Contact section below. Even if you opt out of marketing emails, we may still send you non-promotional communications such as order confirmations and account updates.

6. DO NOT TRACK & GLOBAL PRIVACY CONTROL

We do not alter our Site's data collection and use practices when we see a standard Do Not Track (DNT) signal from your browser.

However, if you visit our Site with the Global Privacy Control (GPC) opt-out preference signal enabled, we will treat this as a request to opt out of the sale or sharing of your personal information for the device and browser you use to visit the Site, as required under applicable California law. To learn more about Global Privacy Control, visit https://globalprivacycontrol.org.

7. DATA RETENTION

When you place an order, we maintain your Order Information for our records unless and until you ask us to delete it. We may retain your information longer where we have a legitimate interest to do so, such as to enforce our Terms of Service, resolve disputes, or comply with legal obligations. In all cases, we do not retain your personal information longer than necessary for the purposes outlined in this Privacy Policy.

8. SECURITY

We take reasonable precautions to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of information transmitted to or from the Site. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

9. CHILDREN'S DATA

The Site is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us using the details below and we will take steps to delete that information. As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age.

10. YOUR PRIVACY RIGHTS

California Residents (CCPA / CPRA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):

  • The right to know what personal information we collect, use, disclose, and share about you.
  • The right to delete personal information we have collected from you, subject to certain exceptions.
  • The right to correct inaccurate personal information we maintain about you.
  • The right to opt out of the sale or sharing of your personal information. We do not sell your personal information, but you may opt out of sharing for targeted advertising purposes using the links in the Behavioral Advertising section above or by enabling the Global Privacy Control signal on your browser.
  • The right to data portability — to receive a copy of your personal information in a structured, commonly used format.
  • The right to non-discrimination for exercising any of your CCPA/CPRA rights.

To exercise any of these rights, please contact us using the information in the Contact section below. We will respond to verified requests within 45 days as required by law. You may designate an authorized agent to submit requests on your behalf, subject to identity verification.

All Users

Regardless of your location, you may also contact us at any time to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your personal information.
  • Opt out of marketing communications.

11. THIRD-PARTY WEBSITES

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred to and processed in countries other than where you reside, including the United States. By using the Site, you consent to the transfer of your information as described in this Privacy Policy.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the "Last Updated" date above. We encourage you to review this policy periodically.

14. CONTACT US

For questions about our privacy practices, to exercise your rights, or to make a complaint, please contact us:

📧 Email: support@untappedsupplement.com 📞 Phone: 209-227-0110 📬 Mail: Untapped Supplement, 2819 W March Ln, Ste B6-155, Stockton, CA 95219