Return Policy

All first-time purchases of UNTAPPED are backed by a 100% money back guarantee.

1. If for any reason you are dissatisfied with our product, you may return it to S3 Labs within 30 days of your date of purchase for a full refund of the purchase price. 

2. To be eligible for a refund, you must first receive a Return Authorization Notice by contacting S3 Labs at: 

3. All returned items must be received by S3 Labs within 30 days of your date of purchase, and include a printed copy of the Return Authorization Notice inside the package. S3 Labs may request a tracking number on return shipments.

4. Returns will not be processed without a Return Authorization Notice.

5. If multiple units of the same product are ordered, guarantee policy only applies to one opened container, and any remaining unopened containers.

6. Shipping charges are not refundable. The cost of shipping returned products to S3 Labs is the responsibility of the customer. In the event of a return for an order occurring during a Free Shipping offer, the amount of the refund will be the purchase price less $7.00 standard shippping/handling. 

7. Apparel is not eligible for exchange or money back guarantee.